About UserWorks, Inc.

UserWorks, Inc. is a user experience design and usability engineering firm based in Silver Spring, Maryland. Founded as Man-Made Systems Corporation in September, 1989, UserWorks has over 25 years of experience in the industry. Our staff has experience with a variety of products including websites, applications, medical devices, computer hardware, mobile devices, legal documents, and more. We can help your company improve a product at any stage in the development lifecycle.

Our team will conduct research to help you understand your users. We'll show you how to integrate user experience principles into your business or development processes. We can even train your team on the basics of usability and accessibility to help you maintain the UX of your products into the future.

We are a Maryland small business and offer a wide range of services, including user interface design support, usability evaluations, and accessibilty evaluation services for both hardware and software products. We help organizations design and test products, assist them in developing their own usability and accessibility capabilities, and provide both fixed and portable lab facilities on a rental basis.

UserWorks is heavily involved in the user experience professional community. Many members of staff are members of the UXPA, HFES, and the ACM and our team often presents at local and national user experience conferences.

We are also an eligible contractor on a variety of government contracts including:

Seal of Massachusetts

ITS52 Statewide Contract

Vendor: Categories B & C

Seal of Minnesota

Access-IT Contract

Eligible Master Contractor

Seal of NIH Public Information and Communication Services

NIH Public Information & Communication Services Contract

Eligible through IQ Solutions