Our client and projects list is long and varied. Please feel free
to browse through the list of our past and present projects. For
your viewing pleasure, we've organized the list into three different
presentation styles: by client, alphabetically; by client sector; or
by the nature of the work performed.
| Client |
Sector |
Nature of Work |
Project Description |
| Alexander & Tom, Inc. | Private | Interface design | Design support, evaluation of websites |
| ALPS Electric | Private | Competitive analysis | Testing of alternative computer keyboards |
| America Online | Private | Usability evaluation | Usability testing of new Netscape shopping search engine |
| America Online | Private | Market research | Focus groups on user requirements for a new "channel" |
| America Online | Private | Usability evaluation | Testing of an E-mail product |
| America Online | Private | Market research | Mall intercept studies of search engine performance |
| America Online | Private | Usability evaluation | User feedback on the performance of "You've Got Pictures" |
| America Online | Private | Usability evaluation | Testing of a web-based "chat" product |
| America Online | Private | Usability evaluation | Usability testing of My AOL functionality |
| American Psychological Association | Acad/Non-profit | Usability evaluation | Iterative usability testing of home page website |
| Ameritech Corp | Private | Design Guide. Devel. | Web-based GUI design guidelines |
| Ameritrade | Private | Usability test support | Facility rental, participant recruiting, data logging, highlights tapes |
| Ashford.com | Private | Usability evaluation | Usability testing for paper prototype re-design of website |
| Axiom 8, Inc. | Private | Usability evaluation | Usability testing of web-based teleconferencing application |
| Backslap Corp. | Private | Market research | Focus groups for content on website |
| BackWeb Technologies, Inc. | Private | Usability evaluation | Usability testing of a Web-based "push" application |
| Benton Foundation | Acad/Non-profit | Usability evaluation | Usability testing of the KidsCampaign website |
| Call Technologies, Inc. | Private | Usability evaluation | User interface design support and usability testing of telephone industry customer support software |
| CareerBuilder.com | Private | Usability evaluation | Usability testing of website |
| CareFirst, Inc. | Private | Competitive analysis | Focus groups to compare website to competitors |
| CareFirst, Inc. | Private | Usability evaluation | Usability testing of web application |
| CenterSpan Corp. | Private | Usability evaluation | Heuristic evaluation of website |
| Chamberbiz, Inc. | Private | Usability evaluation | Usability testing of website |
| Cognetics Corp., for Verizon Network Services | Private | Usability evaluation | Usability testing in support of the development of customer service support software |
| Cognetics Corporation, for Discover Card | Private | Interface design | User interface design support for data-base front-ends |
| Commerce One (formerly AppNet), for NASA | Government | Interface design | Support development of desktop Satellite Data Processing System |
| Commerce One (formerly AppNet), for NASA | Government | Usability evaluation | Evaluation of the efficacy and usability of UsAGE software |
| Commerce One (formerly AppNet), for NASA | Government | Interface design | Supported design and evaluation of Image 2000 image processing software |
| Commerce One (formerly AppNet), for NASA | Government | Usability evaluation | User feedback and heuristic evaluation for the Virtual Mission Operations Center, Spacecraft Emergency Response System |
| Commerce One (formerly AppNet), for NASA | Government | Interface design | Support design of web-based time & attendence application |
| Compaq Corp. | Private | Usability test support | Facility rental, participant recruiting |
| Comsis Corp, for NHTSA | Government | Design Guide. Devel. | HFE guidelines for in-vehicle, crash avoidance warning systems |
| Contel Corp | Private | Lab development | Usability lab software development |
| Cygnion Corp. | Private | Usability evaluation | Usability testing of web application |
| Decision Sys. Tech. Inc., for IRS | Government | Lab development | Usability lab acceptance testing, procedures, test support |
| Decision Sys. Tech. Inc., for IRS | Government | Training | Develop and offer workshops on usability testing |
| Decision Sys. Tech. Inc., for IRS | Government | Usability evaluation | Support tests of IRS software, workstation furniture |
| Defense Acquisition University | Government | Usability evaluation | User interface design and evaluation support for a web-based distance learning system |
| Direct Marketing Technology, Inc. | Private | Interface design | Support in the design of user interfaces for data mining of large data-bases |
| Dynamics Research Corporation, for the IRS | Government | Usability evaluation | Usability testing and redesign of an interactive voice response system |
| Dynamics Research Corporation, for the NADS | Government | Ergonomic analysis | Safety review of the U.S. Dept. of Transportation's National Advanced Driving Simulator |
| Eastman Kodak Company | Private | Usability evaluation | Usability testing of the ePhoto web applet |
| Eastman Kodak Company | Private | Usability evaluation | Usability testing of a web-based photo processing service |
| Edge Research | Private | Usability test support | Facility rental, participant recruiting |
| Fingerhut Corp | Private | Lab development | Design support and training for in-house usability lab |
| First Union Bank | Private | Usability test support | Facility rental, participant recruiting |
| Fortune-100 electronics firm | Private | Competitive analysis | Testing user interface of competing desktop video teleconferencing systems |
| Fortune-100 electronics firm | Private | Competitive analysis | Testing video quality of competing teleconferencing systems |
| General Electric | Private | Usability evaluation | Usability testing, focus groups for GE Careers website |
| George Washington University | Acad/Non-profit | Usability evaluation | Usability testing, user interviews for Prometheus distance learning system |
| Georgetown Univ Sch of Med, for FAA | Government | Sys design/devel | Design and devel. of PC-based performance assessment tests |
| Georgetown Univ Sch of Med, for FAA | Government | R&D | Collection of normative data on performance tests |
| Global Soft, Inc. | Private | Interface design | Design support for health informatics software |
| GMS Engineering Corp | Private | Interface design | Design of modular intelligent data recorder |
| Hawthorne Consulting Group | Private | Market research | Focus groups in support of strategic planning process |
| HEM Pharmaceuticals Inc. | Private | Ergonomic analysis | Operational efficiency analysis |
| Hewlett Packard Corporation | Private | Interface design | User interface design support for a new generation printer |
| Hi-Fusion, Inc. | Private | Usability evaluation | Usability testing of distance learning web application with children |
| HOME Account Network | Private | Usability evaluation | Usability testing and heuristic evaluation of web-based personal banking and financial advisor applications |
| HROnLine | Private | Usability evaluation | Usability testing support for on-line human resource management application |
| Human Factors International | Private | Usability test support | Facility rental, participant recruiting, highlights tapes |
| Human Factors International | Private | Usability test support | Facility rental, participant recruiting, highlights tapes |
| IBM Global Services | Private | Interface design | Design and evaluation of the user interface to e-business websites |
| IBM Global Services | Private | Usability evaluation | Usability testing of an Internet dialer |
| Internal Revenue Service | Government | Design Guide. Devel. | Development of software tools to support IRS contact management |
| Interpretive Diagnostic Services, Inc. | Private | Sys design/devel | Software to remotely access a medical diagnostic expert system |
| InterScience America | Private | Sys design/devel | System integration support in the design of a flight Instructor's Associate for the U.S. Air Force |
| Intuit Insurance Services, Inc. | Private | Usability evaluation | Usability testing of Web-based applications for purchasing insurance |
| Konigsberg Instruments, Inc., for NASA | Government | Sys design/devel | Data acquisition and display software for biotelemetry system |
| Lockheed Martin Mission Systems | Private | Usability evaluation | Heuristic usability evaluation of the Department of Defense's Global Transportation Network website. |
| Lockheed Martin, for NASA | Private | Interface design | Re-engineering of user interface for Hubble Space Telescope operations and ground support software |
| Lockheed Martin, for NASA | Private | Sys design/devel | HFE redesign of Hubble Space Telescope Operations Center |
| Lovelace Scientific Resources | Private | Market research | Analysis of opportunities in evaluation of biomedical products |
| Lovelace Scientific Resources, for NASA | Government | R&D | Consulting support on physiological "smart" sensors report |
| Macro International (QRC Division), for HRSA | Government | Usability evaluation | Heuristic reviews of websites for the Health Resources Services Administration |
| Macro International (QRC Division), for NIH | Government | Usability evaluation | Recommend and pilot test methods for evaluation of National Institutes of Health websites |
| Macro International for NCI | Government | Lab development | Design consulting for National Cancer Institute in-house usability lab, computer classroom, and tech demo facility |
| Macro International for NCI | Government | Usability test support | Facility rental, participant recruiting for the National Cancer Institute |
| Magnet Interactive Communications, Inc. | Private | Usability evaluation | Usability testing of a web-based application for introducing children to the Internet |
| Martin Williams, Inc. | Private | Usability test support | Facility rental, participant recruiting |
| Maryland Infomation Technology Center | Private | Lab development | Usability lab design and installation |
| Meridian Technologies, Inc. | Private | R&D | Validation testing of biomedical device for detecting alertness |
| Mitretek Systems, Inc. for U.S. Postal Service | Private | Ergonomic analysis | Ergonomic evaluation of a data-entry device for the U.S. Postal Service |
| MobileSoft, Inc. | Private | Usability evaluation | Market research and usability testing for handheld computer software |
| NASA | Government | Training | Devel and offer workshops on heuristic usability evaluation |
| NASA | Government | Competitive analysis | Usability testing of financial management software |
| National Assoc of Securities Dealers, Inc. | Private | Usability evaluation | Heuristic review of workstation used to trade securities |
| National Institute of Standards & Technology | Government | Usability test support | Participant recruiting for the NIST/DARPA Communicator research project |
| North Carolina State University | Acad/Non-profit | Training | Seminar on Usability Engineering methods and heuristic evaluation of web-based library applications |
| Northrop Grumman, for DOD | Government | Competitive analysis | Time and motion study of alternative bar code readers |
| Nynex Corp | Private | Usability evaluation | Heuristic review and testing of CD ROM-based training software |
| Pangaro, Inc. | Private | R&D | Consulting support on concepts for telecommun. workstations |
| PeopleClick, Inc. | Private | Interface design | Design support for career management website |
| PremierSchools, Inc | Private | Usability evaluation | Usability testing of web-based distance learning application |
| Redish & Assoc | Private | Interface design | Requirements analysis, user interface design and usability testing of financial process software prototype |
| RichFX, Inc. | Private | Usability evaluation | Usability testing of web application |
| SmartPipes, Inc. | Private | Usability evaluation | Usability testing for network management web application |
| Sprint | Private | Usability evaluation | Heuristic evaluation of alternative designs for calling cards |
| Tele-TV Media Corp | Private | Usability evaluation | Testing of interactive TV products |
| The Doblin Group | Private | Usability test support | Participant Recruiting |
| The Retired Officer Association | Acad/Non-profit | Usability evaluation | Usability testing of a prototype website |
| Thomson Technology Consulting Group | Private | Usability evaluation | Testing of CD ROM-based legal research products |
| Thomson Technology Consulting Group | Private | Design Guide. Devel. | User interface guidelines for family of legal research products |
| Treev, Inc. | Private | Interface design | User interface design support for a web-enabled application |
| U.S. Dept of Education | Government | Usability evaluation | Usability testing of FAFSA and SAR forms |
| U.S. Dept of Labor | Government | Usability evaluation | Focus groups to evaluate Workers.gov website |
| Univ of MD Sch of Med, for Office of Naval Res | Government | R&D | Study of anesthesiologists' decision making in trauma treatment |
| US Air Force | Government | R&D | Design for biopotential sensor system |
| US Air Force | Government | R&D | Real-time measures of mental workload |
| US Census Bureau | Government | Training | Training workshop on usability testing |
| US Census Bureau | Government | Interface design | Design and implementation of an intranet website |
| US Census Bureau | Government | Usability evaluation | Support for various usability evaluation tasks |
| US Census Bureau | Government | Lab development | Consulting support in the configuration of usability lab equipment and facilities |
| US Food & Drug Administration | Government | Usability evaluation | Website evaluation and design support |
| US intelligence agency | Government | R&D | Consulting support |
| Usability Associates, for Pitney Bowes | Private | Usability test support | Facility rental, participant recruiting, data logging |
| Usability Matters, for Florida Power & Light | Private | Interface design | Design support and evaluation of customer service rep applications. |
| Verizon | Private | Usability evaluation | Usability testing of DSL self-installation kits |
| Verizon Internet Solutions | Private | Usability evaluation | Usability testing and user interface design recommendations for on-line products |
| Virtual Workroom, Inc. | Private | Interface design | Design support for web application |
| XFI, Inc. | Private | Interface design | Design support, evaluation of web application |