Our facilities are located in Silver Spring, MD, just one block north of the Washington, DC beltway. Our location in the metropolitan Baltimore-Washington-Northern Virginia area offers ready access to three area airports: BWI Thurgood Marshall, Reagan National, and Dulles International. See directions to our office and a list of local hotels
We have approximately 3600 sq. ft. of office space, including two usability labs, one of which doubles as a focus group room. Both include one-way mirrors with adjacent observation rooms and free high speed wifi for clients. Our first-floor facility is wheelchair accessible and offers free parking.
These facilities are available for rent, with or without our research or recruiting services. As researchers ourselves, we know what matters when it comes to conducting user research and capturing valid data. Contact us for current pricing.
We have all of the necessary digital video and audio equipment to conduct and record virtually any type of user research activity studying all types of interfaces including desktop, mobile, medical device, paper material, television, augmented reality, and more.
We use the Morae™ software package for digital video and audio recording. Clients and team members are welcome to observe any or all of the test sessions either in-person from the adjoining observation room or remotely via a web conferencing connection.
Our attentive and knowledgeable staff is available on-site to set up and adjust the lab to your specifications, greet and pay participants, attend to client needs and requests, and provide technical support throughout the research.
|Description of Criteria||Usability
|Size of participant testing room||13’ x 9’||20’ x 15’|
|Seating capacity of participant testing room||2||12|
|Size of adjacent client observation room||14’ x 8’||14’ x 9’|
|Seating capacity of client observation room||6||6|
|One-way mirror & live-video for observation of sessions||Yes||Yes|
|High speed (broadband) internet access||Yes||Yes|
|Wireless Internet connection for client use||Yes||Yes|
|Digital video projector (swapped between rooms as needed)||Yes|
|High definition TV (swapped between rooms as needed)||Yes|
|Capability to support multiple camera angles & views||Yes||Yes|
|Audio mixers w/ multiple microphones||Yes||Yes|
|Digital audio recording of participant and moderator||Yes||Yes|
|1:1 digital video capture of participant’s PC or mobile device||Yes||Yes|
|Remote interaction capabilities for non-local participants||Yes||Yes|
|Remote streaming capabilities for non-local observers||Yes||Yes|
|Observational data logging software||Yes||Yes|
|Capabilities for A/V editing, “highlight” clip production||Yes||Yes|