You get to help improve products you already use or may use in the future.
You get paid for your time and feedback!
What kind of studies can I participate in?
UserWorks is a User Experience research firm - we gather feedback from users about their thoughts and experiences regarding a given product or service.
Our studies aim to improve the user experience of a variety of products ranging from websites and apps, to portable electronics and medical devices.
What's involved in participating?
Sessions usually last 60-90 minutes.
If the study is remote, you can participate from your home or office. If the study is in-person, we'll ask you to travel to the study location, which could be at our offices in Silver Spring, MD or at a client’s location.
Every study is different, but the typical evaluation would ask you to complete a number of tasks while using a product and then answer a few questions about how easy or difficult the product was to use.
We typically record the device being used and if the session takes place in person, we often record the researcher and participant as well. All participants are asked to sign a consent form and we treat all recorded data as confidential.
When do the study sessions take place?
We will try to work with you to find a time for you to participate. We often offer evenings, early mornings, and weekends to try to accommodate our participants.
How soon will I be asked to participate?
Unfortunately, we can't say for certain. Selection depends on the type of participants our clients are looking for. However, we always try to give priority to people who have never participated or haven't participated recently. Be sure to respond to our email announcements and we’ll call you if your responses match the requirements of a given study.
If you have family or friends that you think might be interested in participating, feel free to point them to this web page (or give them our phone number) so that they can sign up to participate, too.