Our User Research Services
UserWorks employs a wide range of research methodologies to gain a clear understanding of your audiences. By understanding who users are, what they want and how they behave, we improve existing products, generate new concepts and spark innovation. We deliver insights that are accurate, impartial, and actionable.
Our methods are grounded in a long tradition of usability and human factors disciplines, and our user research yields quantitative and qualitative data that we synthesize for actionable insight. All of UserWorks research engagements are custom; some initiatives are targeted while others are exploratory.
Deliverables may include user profiles and task matrices, personas, user scenarios and storyboards, process flows and recommendations for innovation, captured in highly visual reports and presentations that bring users to life for key stakeholders.