Slides & Publications

User Research Delivers for the U.S. Postal Service

Mark Becker

Prepared for UXDC 2017

Remote Mobile User Testing: New Tools for Moderated Mobile Testing at a Distance

Tristan Wilson, Dana Douglas

Prepared for UXDC 2017, April 14, 2017

Why the Bad Rap? Accessibility doesn’t have to be a dirty word

Dana Douglas, Tristan Wilson

Prepared for NoVA UX, March 15, 2017

User Research to Enhance the US Postal Service Website

Mark Becker, Jacob Bevitt, & Dick Horst

Prepared for HFES September 2016

Measuring & Testing Website Usability

Weimin Hou

Prepared for Web Content Mavens - MavensMini DC - August 2016

Tips and Tools for Testing Mobile Interactions Remotely (and On a Budget!)

Dana Douglas, Tristan Wilson

Prepared for UXPA Seattle, June 2016