UserWorks, Inc.

About Us

Recruitment Staff

Brenda Horst

Operations Manager

Since 1996, Brenda has served as Operations Manager for UserWorks, while also providing oversight to all participant recruitment activities.  In her role as Operations Manager, Brenda is responsible for the day to day in-house company operations.  She also oversees all aspects of participant recruiting, pitching in with recruiting herself when workload requires.

Cynthia Taylor

Participant Coordinator

Cynthia has a background deciphering IRS regulations and applying them to retirement plans and payroll practices. She also has a history of working with highly confidential information, meeting strict deadlines and maintaining excellent client relations. Cynthia's background in customer service has helped her in recruiting for many studies, such as American Express, National Institutes of Health, National Institute on Aging, IEEE, and GEICO. Her ability to meet strict deadlines means that she is able to complete recruits for clients on short notice. Cynthia is able to correctly interpret the client's needs and always finds the best participants for each recruitment project.

Naomi Brown

Administrative Assistant

Naomi is an Executive Assistant and Participant Recruiter at UserWorks, where she provides executive-level administrative support to the President and other office staff. She also acts as a Participant Recruiter by contacting and screening potential recruits for clients.